"When we were looking for a film production company to help us create three new admission videos, we wanted a team who was creative and flexible, but also big on process and who could help us with pre-production, scheduling and help keep us all on track. Rachel and Geoff and everyone at Reflection Films really delivered. Not only are they a blast to work with: personable, fun, super flexible and willing to collaborate on all steps of the creative process, but they also really know their stuff. They delivered three very different videos, on point, on budget, and with much flair. I would recommend them wholeheartedly!"
"I had a terrific experience working with Rachel and Geoff on a 5-minute promotional video over the course of several months. As a team, they bring sophistication, smarts, and savvy to the table, along with a commitment to honoring the process, which I thoroughly appreciated. Plus they are just great people, and that made working together an even better experience. I highly recommend Reflection Films!"
Director, Sistema Fellowship Resource Center
New England Conservatory of Music (NEC)
"Reflection Films gets 4 out of 4 stars. They are smart, collaborative and conscientious. Most importantly, they delivered what they promised – great videos on time and on budget."
Deputy Director of Communications
Union of Concerned Scientists (UCS)
"I am pleased that we partnered with Reflection Films on our annual campaign video. Their low-pressure approach was what first attracted me to working with them. They have a good eye and ear for how to tell a story. They created a piece for us that provides an excellent overview of what MassBay is, from the institutional and student vantage points. They were able to produce a video that resonates with each of our key target audiences, including prospective students, alumni, business partners, and donors."
Vice President of Institutional Planning and Effectiveness
MassBay Community College
"I hired Reflection Films to produce a 90 second video to help explain the public health initiative that I oversee at Tufts University. I found Rachel and her team to incredibly professional and knowledgeable in their work. They are problem solvers - if a challenge comes up, they will help you work through it and stay on budget. We had several rounds of edits and they patiently worked through each change with us and provided insightful feedback along the way that helped strengthen the final product. I would recommend Reflection Films again and again and look forward to future work with them."
Senior Manager - ChildObesity180
"The Cape Cod Foundation worked with Reflection Films to produce a video that was unveiled at our recent 25th anniversary celebration. Our experience working with them from start to finish was fabulous. We had an extremely ambitious timeline and Rachel guided us expertly, professionally, and calmly through the process. Geoff and his crew were amazing during a long day of filming. They really took the time to get to know and understand our organization and what we wanted to accomplish with our video, and we are so pleased with the product. We look forward to continuing our work with them!"
Kristin Borden O'Malley
Cape Cod Foundation
"Rachel was flexible and understanding when we needed some changes near the end of a video project. She listened carefully to our requests, considered our goals, and offered expert guidance to make sure they were met effectively. Despite the lateness of our request and the need for a quick turnaround (sorry, Rachel!), she was unfailingly friendly and calm. And we were extremely happy with the result.
I recommend Reflection Films without hesitation. But please don't demand unreasonable turnarounds just because of this review."
Manager of Marketing and Business Development
The Achievement Network
"My Philadelphia-based nonprofit needed quick turnaround on footage we needed shot in Boston, and Reflection Films made the entire process extremely easy, especially given the distance and time constraints. I would recommend Reflection Films without hesitation."
Development Associate - Communications
"Rachel and Reflection Films couldn't have executed a better product for us. We certainly didn't have the expertise to articulate exactly what we wanted, visually, but they listened to what we were saying and turned it into a video that did exactly what we hoped. Plus, they stuck to schedule and were great to work with!"
Client Relations and Development
Ferriter, Scobbo and Rodophele
"Reflection Films has been a great partner. They are tenacious filmmakers — in every good and possible way. They listen to your needs; they understand the project; and they do everything they can to maximize your budget and shooting time — from pre-production to on-set innovation as the camera is rolling.
It was great to have a partner who was able to understand our organization and what we wanted to convey in a three-to-four minute production. Pre- and post-production were painless. Geoff and Rachel helped push everything through on a timeline that was comfortable for everyone, and the first draft of our video was right on the mark. Great work all around. And no ‘over communication’ needed. We'll definitely work with them again."
Director of Communications
Exploration School (EXPLO)
"Rachel was very easy to work with. She is conscientious and - at the same time - personable. Reflection Films was willing to work on a job that was not the most creative and deliver a high quality product on a slim budget. They handled the lighting and video work expertly, and were extremely professional and accommodating about the editing."
Chief Marketing Officer
Olin College of Engineering
"Geoff and Rachel are a pleasure to work with. We set out to create a short video for an event called I Am The Future. We wanted a fresh take on the scholar experience in our summer and afterschool programs. Reflection Films made it happen - we got a ton of value out of a single day of shooting video, and Geoff deftly edited the interviews, b-roll, and even some experimental footage from a Go Pro camera to create a solid finished product. Not only are we happy with the result, we've got tons of great clips that we can repackage and repurpose for additional videos down the road. This was the second time I worked with Reflection Films, and I highly recommend that nonprofits shopping for video producers & editors reach out to Geoff & Rachel. Quality work, and great to work with too."
Director of Communication
Building Educated Leaders for Life (BELL)
"On a colleague’s referral, my team and I had the pleasure of working with Rachel and Geoff at Reflection Films on a product demonstration video for our client. It was an exciting project with a tight turn-around, and we were immediately impressed with Rachel’s enthusiasm and willingness to jump right in. She even secured the location and film participants in time for us to take advantage of what was “prime” filming time for this project! And that was on top of handling the myriad of planning and on-site details that helped to make the shoot successful. From the first day through delivery of final files, Rachel and Geoff were flexible in response to changes and provided their creative expertise and insights throughout the process. We look forward to working with them again!"
Senior Director of Marketing
"My organization, the International Justice Resource Center, selected Rachel and Reflection Films to produce an educational, animated video (in both Spanish and English), on a short timeline and small budget. Rachel immediately understood the concept and our goals in creating the video, which no other production company had. She and Geoff were so easy to work with, and they managed all the moving parts expertly. The end product is something we are very proud of and which has been very well received by the advocates and organizations we work with, who continue to use the videos around the world."
International Justice Resource Center
"We hired Reflection Films to produce a video -- under extremely tight time constraints -- to be shown at my organization's first-ever major fundraising event, put on to celebrate our 20th anniversary. Given the venue and purpose for the video, expectations were extremely high. Rachel and her partner Geoff produced an effective, engaging piece that proved to be a big hit at the event, a very high-quality product delivered on time. Through it all, she exemplified the qualities of collaboration, flexibility, and partnership that Reflection Films emphasizes in their relationships with clients. She and Geoff are a true pleasure to work with."
Director of Communications, Outreach and Technology
The Food Project
"We first hired Reflection Films for an editing project in 2011. Their quick turnaround was brought us back in the spring of 2012 when we hired them to produce ten 30 to 60 second short videos and commercials for us. Their creative thinking helped us step out of the box and create fun and educational videos for consumers. We will be calling on Reflection Films for our next project."
Communications and Marketing Supervisor
American Consumer Credit Counseling
"Jobs for the Future, a national education and workforce development non-profit based in Boston, hired Reflection Films to edit and produce a promotional video. They were highly professional, flexible, creative, and ultimately, the end product aligned with the message and vision we wanted our video to convey to our audience. I would highly recommend Reflection Films."
Senior Project Manager
Jobs for the Future
"Communication via Design hired Reflection Films to produce a video for Bright Horizons. Rachel took on the project with great enthusiasm and professionalism. Her ability to come up with initial themes and proficiently execute on the chosen direction brought much value to the project. She was effective at coordinating people and resources — both adults and children. She was very conscientious of deadlines and detail-oriented throughout. I would highly recommend Reflection Films for end-to-end video solutions."
Principal and Creative Director
Communication via Design
"Producing a video for the Neurofibromatosis Northeast website was a big undertaking for us, and something that we considered for a long time. We kept procrastinating because we didn't know whom to hire, and we also weren’t sure what the message would be. I met Rachel through the Commonwealth Institute, and I had heard good things about her company, Reflection Films. I visited the Reflection Films website and liked what I saw. I sat down with Rachel and she gave me some questions and guidelines that helped me verbalize my objectives, and through our discussions she also helped me narrow the scope of the project. On the day of the filming, Geoff and the film crew were amazing. They were extremely professional, and at the same time very calm and insightful into the circumstances involving the many young children and emotional parents who were included in the video. The first draft of the video needed very few changes, and in a very short time the final product was launched on our website. The response has been wonderful! Without hesitation I would hire Reflection Films again and recommend them to my colleagues."
Neurofibromatosis Inc., Northeast
"Reflections Films proved to be an invaluable partner and collaborator in the production of a video to commemorate my organization's 30th anniversary video. Despite an aggressive timeline, a complex shooting schedule and input from multiple stakeholders, they managed to produce a polished product that was on time, within budget and that exceeded our expectations."
Director of Communications
Family Equality Council
We had a great experience working on our first company video with Reflections Films. We were looking for a short animation to explain our rather complicated product in an easy-to-understand way, to post on our website and air at tradeshows. Rachel and her team were wonderfully patient with us throughout the process, numerous iterations and last minute requests to help us achieve our goal. We especially enjoyed working with Rachel and her team for a few reasons:
Director of Marketing Communications and Marketing Intelligence
- Rachel and Geoff’s edits and creative suggestions to our original script turned it into a story that was accessible to someone who knew nothing about our company. They tactfully steered us away from anything too corny or visually unworkable, and collaborated with us to keep our video’s illustrations and script focused on our corporate message
- Our team was both new to video and demanding, but Rachel was ever patient with us and listened well. Customer service is one of Rachel’s professional strengths, and it was obvious that Rachel wants to ensure complete satisfaction for her customers. She kept an unwavering focus to produce a professional video with the look, feel, and content that we wanted. (And she succeeded!)
- Rachel is an excellent communicator. She asks questions when things are unclear and is quick to grasp complicated concepts. We especially appreciated Rachel’s quick response to our emails and voice messages, and her reliable follow-through on deliverables
- She and her team were always willing to go the extra mile when a sudden urgent need came up. (Like inserting Japanese subtitles in a hurry.)
- Right from the start, it was clear that Rachel is the type of vendor that builds relationships with her clients, which quickly earned her our trust in her and her work."
"We worked with Reflection Films to produce our first-ever fundraising video this year. Rachel and Geoff and crew were great to work with – they walked us through every step of the process, helping to keep us organized during a very hectic time of year. The filming and editing process went wonderfully smoothly, and we're excited to now be sharing the final product with our supporters and members."
Marketing and Membership Director
The Trustees of Reservations
"Rachel and her team bring a terrific mix of professionalism and experience to an engagement. They quickly understood what we needed and delivered that, on time and on budget. An added bonus....they did a terrific job making our video participants feel at ease, enabling them to tell their story in a compelling and authentic way."
Brand Strategy Consultant
"Working within a very tight time-frame, Rachel and her team at Reflection Films assured every detail was in place and produced an outstanding product. They made an extra effort to accommodate last-minute changes, and the video they produced was the highlight of a very successful event that was important to my organization. A good group to work with, and an outstanding product."
Associate Vice President for Marketing
MassBay Community College
"At CAAS, we are working to end poverty where we live. We have come to realize that the key to engaging others in our mission is to share the success stories of people whose lives have improved due to our programs. By bringing these positive and very personal stories to video, Reflection Films helped us communicate how crucial our work truly is. The video they created was the highlight of our annual meeting, and when people view it online, they say, ‘What a great organization!’ I am confident that the work of Reflection Films will not only aid us in maintaining our current support, but it will also encourage others to join our cause."
Director of Planning
Community Action Agency of Somerville (CAAS)
"I had not made a marketing video for The Austen Riggs Center before our collaboration with Reflection Films, and I was a little bit anxious about the project, just because of the sensitive nature of our work. Reflection Films came on campus, though, and spent three days with us, and we had such a great experience. The crew had just the right combination of professionalism and humor that really got our staff to loosen up and be comfortable. It made my job a lot easier. I had such a great experience working with Reflection Films. They produced a really top-notch video for us, and the process was not only painless, but fun! I highly recommend Reflection Films."
Director of Communications
Austen Riggs Center
"I interviewed several film companies for our online training product, and felt an immediate fit with Reflection Films. Great results and integrity aside, they were fun to work with - I felt that if I'm going to work with someone for at least 80 hours of writing and filming, they better have a great sense of humor! Reflection Films is fun, creative and not afraid to take chances and suggest options with proven results. We've had countless compliments on our video and Reflection Films are to thank. Lastly - they are a partner throughout the process; they take the time to understand and research your project, and take a vested interest in the results. Hire them."
Marketing and Social Media Manager
"Working with Reflection Films was a wonderful experience, and I truly admire the thoughtful expertise they brought to our project. They helped make all stages of our video project a success — from careful planning to outstanding interviews to the stunning results of a highly satisfying editing experience. In particular, I appreciated their understanding and respect for the personal stories shared by the children in our program."
The Children's Room
"Reflection Films created a heart-warming video for our non-profit that captured the essence of what we are all about. They were professional, thorough and produced a great product that we have used effectively for the past year and a half. It is the cornerstone of our fundraising and is a piece we are really proud to show."
The Children's Room
"Here’s what makes Reflection Films great:
Director of Admission
Reflection Films was a fantastic partner in producing Lawrence Academy’s admissions video. Hire them!"
- They ask lots of questions to make sure they understand the culture of your school;
- They have a can-do attitude;
- They bring creative ideas to the table; and
- They work at a pace that fits with your schedule.
"Reflection Films was recommended to us by multiple marketing and PR partners familiar with the clean energy landscape. They worked on our very tight timeline to record footage from our annual meeting and turn it into a motivational piece for our signature year-end Green Tie Gala. Their enthusiasm for our project was evident from the beginning, and they did a terrific job capturing our desired messaging in the final product."
New England Clean Energy Council
"We had a very specific need–to edit three+ hours of interviews with 40 people into seven minutes. Reflection Films understood exactly what we desired. They grasped the sometimes complicated content quickly and edited our project thoughtfully and creatively, without ever trying to sell us anything we didn’t need. The process went smoothly, and I didn’t feel like I needed to manage anything except my organization’s responsibilities for the project. I would use Reflection Films again, without hesitation."
Deputy Director for Communications and External Relations
Wellesley Centers for Women
"We hosted 'Rx for Excellence,' an awards ceremony to honor 30 individuals in the field of healthcare. Reflection Films created short video profiles of the honorees, highlighting their work and achievements. The end product was a resounding success - professional, polished, and entertaining. But what really made the experience stand out was the amazing accessibility provided by Reflection Films. They were much more than a producer of our film; they were a partner in the entire production of the event. Working with Reflection Films was a completely positive experience from beginning to end."
Mass Lawyers Weekly
"Reflection Films did a fantastic job capturing the spirit and essence of the Animal Rescue League of Boston. With the visuals chosen, the individuals and animals portrayed on film, and the music selected, Reflection Films hit a ‘home run’ – so much so, that after viewing the finished clip, our staff stated that it made them feel proud to be an employee of the League. You couldn't ask for more than that!"
Director of Advancement
The Animal Rescue League of Boston
"We hired Reflection Films to help us enhance the personal feel of our marketing material. Our hope was that the video they produced would show prospective residents and their families the warm and supportive community we have at Avery Crossings. Reflection Films understood what we wanted and created a video that not only communicates our message, but also captures the spirit of our community. We are very excited with the result."
Avery Crossings Retirement Community, Kindred Healthcare
"We approached Reflection Films to help us create a motivational video for our company retreat. Working with Reflection Films was an excellent collaborative process, and we enjoyed working with them from start to finish. They gave us helpful tips on how to get the most out of the interviews we conducted with our clients, and they offered good feedback during the editing stage. The final video was just what we hoped for and proved to be a big hit at our retreat."
The Ariel Group
"Reflection Films created a warm, artful, upbeat video for Tutoring Plus’ annual event. The video not only was a huge success, but we now have a tool that we can use at future volunteer trainings and as a promotional tool for Tutoring Plus of Cambridge. Their work is outstanding!"
Ellen T. McLaughlin
Tutoring Plus of Cambridge
"Their work was exceptional and the final products enhanced the quality of our website. Reflection Films is professional, easy-going, and pleasant to work with. I wouldn’t hesitate to recommend them for any project."
Orchard Cove Retirement Community, Hebrew Senior Life
"I hired Reflection Films with no understanding of their previous work. Upon our initial phone call, I was made to feel quite confident and reassured that Reflection Films was a good match for our organization. As we began to get to work on a tribute to a longstanding member of our school community, my confidence grew, my fears were quickly alleviated, and the tribute actually turned into a fun project. All time lines were met and the lines of communication were always open and prompt. The tribute was a complete success, and I would look forward to working with Reflection Films again."
Senior Director of Organizational Advancement
St. Coletta & Cardinal Cushing Schools of MA, Inc.
"A colleague of mine from a fellow nonprofit organization recommended that we work with Reflection Films. I am so glad that she did! We wanted a video to present at our annual fundraiser that would showcase the important work that we are doing with public school students throughout Boston, the crucial support that we get from our volunteers and businesses in the community, and the emotionally compelling reasons why more people should become invested in educating our youth. Reflection Films crafted a video that did all of this. I enjoyed working with them and am already thinking about our next chance to collaborate."
Boston Partners in Education
"Not only was working with Reflection Films fun, but the process was efficient and the outcome stellar. In our experience, finding service providers who do the job right AND who are a pleasure to partner with hasn't always been easy. Reflection Films is a good fit for us. They bring creativity, years of experience, and their sense of humor to the table. We're happy that we found them."
President and CEO
West Suburban YMCA
"Reflection Films produced a video that we are proud to share. Their team did a great job capturing the energy of our school community and showcasing the educational experience that we have to offer. While filming, they were careful not to disturb classroom instruction and blended in with activities in progress, which showed an immediate appreciation for the culture of our school. We absolutely recommend them to others who want to create marketing materials."
Benjamin Banneker Charter Public School
"We hired Reflection Films to create a video we planned to show at the BSA Foundation's first fundraising event. Rachel and Geoff were a joy to work with, very professional, skilled and comfortable. From keeping us informed about budget and staying within our scope, teasing out perfect comments from the many people interviewed on camera, to pulling it all together into a comprehensive and vibrant whole--on schedule--they made it look easy. They seemed to understand the purpose, message and tone we were seeking from the start -- and the final product proved it. We credit their video as instrumental in making our fundraiser such a success Overall I completely recommend working with Reflection Films. We look forward to working with them again."
Director of Development
Boston Society of Architects Foundation
"We engaged Rachel and Reflection Films to produce four short videos for the Community Development Partnership. Both the process and final product couldn't have been better. Rachel was extremely patient and flexible in guiding us through the production process, helping us to maximize the budget and ensure we had the best raw footage for them to work with. And they were great to work with in producing the final videos and made several rounds of edits, helping us to better tell the story of the CDP. See for yourself the finished product on our web site: www.capecdp.org!""
Community Development Partnership